1. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

When you contact us, request information, or submit a form through our website, we may collect:

• Full name

• Company or organization name

• Email address

• Phone number

• Type of inquiry

• Any message, description, or other information you choose to provide

B. Claim-Related or Service-Related Information

If you engage our services, we may receive documents and information necessary to perform medical bill review services, including claim-related materials and supporting documentation.

We treat this information as confidential and use it only as necessary to provide our services and maintain our business records.

C. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Referring website

• Pages visited

• Date and time of access

• Basic usage and interaction data

This information is generally collected through cookies, analytics tools, and similar technologies.

2. How We Use Information

We may use your information to:

• Respond to inquiries and requests

• Communicate with you about our services

• Evaluate potential service engagements

• Provide medical bill review and related services

• Maintain internal records

• Improve website performance and user experience

• Monitor and protect the security of our website and systems

• Comply with legal, regulatory, and contractual obligations

• Enforce our Terms of Service and other business policies

3. Legal Basis for Processing

Where applicable, we process information on one or more of the following bases:

• Your consent

• Our legitimate business interests

• Performance of a contract or pre-contractual steps

• Compliance with legal obligations

4. Confidentiality of Submitted Materials

Any documents, records, claim materials, or related information submitted to IntegrityMed Review in connection with an inquiry or service engagement are treated as confidential.

We use appropriate administrative, technical, and organizational safeguards designed to protect confidential information from unauthorized access, disclosure, or misuse.

However, no transmission over the internet or electronic storage system can be guaranteed to be completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality and understand how visitors use the site.

These technologies may help us:

• Remember preferences

• Analyze traffic and usage patterns

• Improve site performance

• Maintain website security

You may be able to control cookies through your browser settings. Disabling cookies may affect certain website functions.

6. Analytics

We may use third-party analytics services, such as website traffic and behavior monitoring tools, to understand site usage and improve performance.

These services may collect information such as:

• Device identifiers

• Browser data

• Website interactions

• Referring and exit pages

• Time spent on pages

This information is used for internal analysis and website improvement.

7. How We Share Information

We do not sell or rent your personal information.

We may share information only in limited circumstances, including:

• With service providers or vendors who assist us in operating our website or business

• With professional advisors, such as legal, compliance, or accounting professionals

• When required by law, subpoena, court order, or regulatory request

• To protect our rights, property, website, or safety, or the rights and safety of others

• In connection with a business transfer, merger, sale, restructuring, or similar transaction

Any sharing is limited to what is reasonably necessary for the applicable purpose.

8. Third-Party Services and Links

Our website may contain links to third-party websites, platforms, scheduling tools, form providers, or other services not controlled by IntegrityMed Review.

We are not responsible for the privacy, security, or content practices of third-party websites or services. We encourage you to review their privacy policies before providing information.

9. Data Retention

We retain information for as long as reasonably necessary to:

• Respond to inquiries

• Provide services

• Maintain business and compliance records

• Resolve disputes

• Enforce agreements

• Meet legal or regulatory obligations

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

10. Data Security

We use reasonable safeguards designed to protect information, which may include:

• Access controls

• Secure systems and platforms

• Administrative procedures

• Limited internal access to sensitive information

Despite these measures, no system is completely secure, and we cannot guarantee the security of information transmitted electronically.

11. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

To make a request, contact us using the information below. We may need to verify your identity before responding.

12. Email Communications

If you contact us by email or submit a website form, we may use your contact information to respond to your inquiry and communicate regarding services.

You may request that we stop non-essential communications at any time. However, we may still send service-related or legally required communications when necessary.

13. Children’s Privacy

Our website and services are intended for business and professional use and are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

14. HIPAA and Protected Health Information

IntegrityMed Review is committed to confidentiality and professional handling of sensitive materials. However, this website and general website inquiries are not intended to serve as a public platform for transmitting protected health information unless specifically arranged through an appropriate process.

Please do not submit sensitive medical or patient-identifying information through general website contact forms unless instructed to do so through a secure and authorized channel.

If a service engagement requires handling sensitive healthcare-related information, any applicable confidentiality and compliance obligations will be addressed separately through the appropriate business and service arrangements.

15. International Users

Our business is based in the United States. If you access our website from outside the United States, you understand that your information may be transferred to, processed in, and stored in the United States, where privacy laws may differ from those in your jurisdiction.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised effective or updated date. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

IntegrityMed Review
Intake@Integritymedreview.com